man riding bike next to the sea in sunderland

Join BetterPoints Sunderland


BetterPoints Sunderland is all about inspiring healthy journeys. Can you help to create a cleaner, greener city by travelling in ways that benefit the environment, health and your community, as well as helping the local economy too?

Earning BetterPoints is easy! Download the BetterPoints app from the App Store or Google Play. Record your journeys and keep track of how many points you’ve earned. You can exchange your points for Sunderland Gift Cards, spend them at participating local businesses, or donate them to St Benedict's Hospice or Grace House.

Follow these steps to get started:

1. Download the BetterPoints app from the App Store or Google Play.
2. Tap Join now and fill out the form.
3. You will be automatically added to the BetterPoints Sunderland challenge if you live in Sunderland.* There will be a welcome message on the Home screen.
4. Turn tracking on in the top right-hand corner of the Home screen - make sure you grant the necessary permissions as prompted.
5. Leave it on to automatically record all your journeys and make sure you never miss out on BetterPoints or BetterTicket prize draw entries. You can turn it on and off at the start and end of each trip if you prefer to record manually.
6. Start earning BetterPoints and BetterTickets!

* Contact customercare@betterpoints.uk for a referral code if you work or study in Sunderland but live outside the city.

How can we help you to stay motivated?

With BetterPoints you can see your points accumulate in the app. Check out the rewards you can earn here. We will also share news of what is going on locally to help you to stay active. We've got regular prize draws, plus we'll have campaigns, competitions and giveaways all year round.

How much information do I need to share to sign up?

When you first register to use the BetterPoints app, it will ask you to provide personal details to get you started. This includes your name, email address, year of birth, and postcode. We also ask you to create a secure password for accessing the BetterPoints app and protecting your account.

You will be asked to turn on tracking: all GPS data is anonymised, aggregated and only used for reporting so that Sunderland City Council can improve travel planning and air quality for everyone, and to help us improve our app and programmes. By sharing GPS tracked journeys you are helping to make Sunderland greener, cleaner, safer and more liveable for everyone. To find out more about what we do with your information, please see our Privacy Policy.

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Change the way you travel around Sunderland and earn rewards.

Mobile phone with betterpoints app.